Are you licensed?

Qld State law requires all Builders and Contractors undertaking building and renovation work valued over $3,300.00 including GST to hold a current Queensland Building and Construction Commission. This affords the home owner protection and peace of mind that should a problem arise they are fully covered. Always ask to see a current QBCC Licence.

Are you adequately insured?

Most household insurance does not cover a claim if someone is injured or your property is damaged while contractors are working at your house. Don’t put yourself at risk - ask to see their Public Liability Insurance Cover. Your Bathroom Team carries ten million dollars of public liability insurance.

What is your current construction safety management system?

Does the contractor have an up-to-date safety plan and ‘Safe Work Method Statements’ covering the activities they will be undertaking at your home? All building trade-related contractors need to be trained in asbestos identification, safe handling, and suitable control measures as specified in the Work Health and Safety Regulations.

Are you comfortable with who is working in your home?

To ensure your safety and the security of your home, all Your Bathroom Team contractors have passed a thorough background check. When you choose Your Bathroom Team you can be confident you are dealing with honest, trustworthy people.

Will you be provided with a comprehensive quote or proposal?

The value of a well written proposal is often only realised after a problem develops. And then, this simple piece of paper becomes like gold because only what's written down counts. Lack of detail on a proposal leaves you vulnerable, with no leg to stand on should a dispute arise.

The Your Bathroom Team quote details the exact nature of the work to be carried out, a firm, fixed price that accurately reflects the scope of the project, and a payment schedule to mirror the works in accordance with QBCC legislation. In other words, you’ll know exactly what you’ll get and how much it will cost. And you’ll have it in writing.

Will you be provided with a detailed specification?

The specification sheet outlines the materials, including the brand names, that will be used in your project. In conjunction with your quote, it forms the basis of the agreement and gives clarity and security to both parties. The Your Bathroom Team quote always come with a detailed specification sheet.

Will you be provided with a work schedule including a finish date?

With no access to your bathroom during a renovation, it can be inconvenient for you and your family. And delays are one of the most common complaints in the renovation industry. That’s why we provide you with a complete work schedule outlining both a firm start and finish date. If needed, we can supply a portable ensuite during the renovation.

Will you be provided with an industry contract?

In conjunction with your quote and specification sheet, your contract forms the basis for the agreement you have with your bathroom company. It should outline the work to be carried out along with the dollar value. By QLD State law all residential building works must be completed under a signed contract that nominates the total values and detail the works to be carried out. Your Bathroom Team uses industry standard HIA (Housing Industry Association) contracts for all works.

Is the deposit amount in line with legislation affording you protection?

The QBCC outlines the maximum amount that can be paid as a deposit as well as the schedule of progress payments. For projects valued under twenty thousand dollars the maximum deposit is ten percent. For projects valued over twenty thousand dollars the maximum deposit is five percent. If your bathroom company is trying to charge more – beware!

Is home warranty insurance being paid?

When a contract is signed (and prior to any work commencing) it is a legal requirement that your bathroom company arrange home warranty insurance with the Queensland Building Construction Commission. This warranty affords you piece of mind should there be a problem with unfinished or defective work. Please ask to view a receipt for home warranty prior to any work commencing on your project.

Is the site clean-up included in the contract?

Renovating can be messy work. There can be dust, broken tiles and timber, and all manner of tools. Your Bathroom Team contractors maintain a clean and safe work area, and remove all debris at the end of each working day to minimise disruption to your family.

Do they Guarantee their workmanship and products in writing?

Verbal promises may sound good, but nothing beats a written guarantee if a problem ever arises. Your Your Bathroom Team quote comes with a comprehensive written guarantee.